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GREYMATTERS (“GREYMATTERS” and “App” and “Services”) provides services via the GREYMATTERS website and the App Store. We may use technologies like cookies (small files stored by your browser), or unique device identifiers to identify your computer and or tablet type device and, if applicable, mobile device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address and mobile device identifier, if applicable. This Privacy Policy only extends to any information supplied by You.

As part of the GREYMATTERS Service we do collect very limited information solely for the purposes of improving the GREYMATTERS Service. We collect non-identifiable information related to use metrics.  


Using Amazon Web Services cloud-based storage, GREYMATTERS will store any photos, text, and other information entered by You while using the application.  The purpose of such storage is solely to allow You to retrieve your data and use the app upon logging into your account from an applicable device.  GREYMATTERS WILL NOT SHARE PERSONAL DATA FOR ANY COMMERCIAL USE.

Your Account

GREYMATTERS is a paid service. Non-payment will result in the loss of USER data and access to the Services. 


GREYMATTERS users and administrators must create a password to register for and continue to access the Services. Users are solely responsible for protecting their App password and for creating secure passwords.  You must keep your password confidential and not share your password with third parties unless we provide an approve mechanism for such use. Your GREYMATTERS account may be at risk if you let someone use this information inappropriately.  GREYMATTERS is not responsible for any loss or damage that may result from any unauthorized use of the Service. Administrators such as caregivers entrusted with access to your account may create multiple profiles for use with multiple Services beneficiaries.


Information Sharing

GREYMATTERS will not share or use Your personal, medical information nor does GREYMATTERS use location services. Many mobile computing devices will indicate through an icon that appears on the device screen when location services are operating. We urge you to ensure that any device you use with the GREYMATTERS App and/or Services or website has location services disabled or turned off. If You choose to share your personal or medical information, we urge you to use a HIPPA disclosure form supplied by the party who will receive your information.

Primary Care Policy

We take reasonable steps to ensure that your needs and the GREYMATTERS Services are prepared to serve you properly.  However, we are not physicians or primary care providers and all decisions regarding health, mental health, medical care decisions must be made by you in consultation with your physician.  GREYMATTERS is not a substitute for a doctor’s advice and is not responsible for making health care decisions or diagnosis of conditions, injuries or disease states.  GREYMATTERS makes no representations or warranties as to the accuracy of the information or options made on the GREYMATTERS website, the GREYMATTERS App or other information or Services made available to you on this site. Use of the GREYMATTERS App and Service is at your own risk.

Personal Data

When using the GREYMATTERS App you will be asked to input personal data, including personal information sufficient to identify You as well as medical information.  While GREYMATTERS makes reasonable efforts to ensure that all such information will be secure, GREYMATTERS does not guarantee that the Services will be free from loss, corruption, attack, viruses, “worms”, “trojan horses” or other harmful components, or from interference, hacking or other security intrusions. In addition, GREYMATTERS is not responsible for the security of your tablet or mobile devices. Failure to maintain Your account will result in the loss of User Content. You must exercise reasonable care to ensure their security, both physical and technical.  You should use secure passwords and turn location services off. You should be sure to back up your own system and tablets and mobile device periodically to ensure that all User Content and information is available to you in the event of any loss or damage.

If your account is canceled or disabled, you may lose access to your medical information.

Data Storage

GREYMATTERS utilizes Amazon Web Services (“AWS”) for cloud storage of App data.  AWS Privacy Policy and Terms of Use do not form a part of GREYMATTERS Privacy Policy or Terms of Use. If you have any questions about the AWS Services and/or Privacy Policy, you should review the AWS terms.

We Take Steps to Protect Your Personal Information

We take reasonable steps to secure your identification information against unauthorized access, change or deletion. When applicable, we encrypt transmission of data, if any. However, no security or encryption method can be guaranteed to protect information from hackers or human error.

Information we collect may be stored or processed on computers located in the USA. GREYMATTERS does not control the procedures, processes and policies of AWS.

Ad Companies Collect Data

GREYMATTERS does not share your data or allow advertising companies to access your data and GREYMATTERS never shares or uses any personal or medical information for advertising purposes.  However if you have other Apps on the same device that You use for the GREYMATTERS App, You should be aware that other Apps might seek to access any personal or medical information stored on the device. Ad companies may seek to collect and use data about You to customize content and advertising on other sites and applications. GREYMATTERS has no control over the policies or activities of other App providers.

You may review the terms of use and the privacy policy for the GREYMATTERS Services and website and other policies. You can contact GREYMATTERS with Privacy questions.

If you have any questions or concerns about our privacy policies, please contact us:

By Email:

Service Providers May Use Some Data on Our Behalf

In order to serve you, we may share certain analytics information with other companies, including vendors and contractors. WE DO NOT USE OR TRANSMIT YOUR PERSONAL OR MEDICAL INFORMATION. The use of information by GREYMATTERS is limited to analytics purposes, and subject to agreements that require our vendors to keep the information confidential. Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.

Analytics companies may access anonymous data to help us understand how our services are used. They use this data solely for our benefit. They do not share it except in aggregate form and de-identified form.

Special Situations

To operate the GREYMATTERS services, we also may make limited de-identified information, if any, available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, (4) to any successor in a merger or acquisition (5) under an order or other form of compulsion from a regulatory, governmental or law enforcement agency. We will attempt to notify you in any such case, to the extent permitted by law.

This Privacy Policy was updated on May 14, 2018.

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